Economic Times Article: Kraft’s Sanjay Khosla and Kellogg B-School’s Mohanbir Sawhney present a unimohans9Jul 25, 20141 min readRead full article here. #books #management #marketing #media
Who Has the Best Business Class Offering? Head to Head ComparisonBy a quirk of scheduling, I ended up flying a different airline on every leg of my multi-continent trip. This gave me a rare opportunity...
Once Upon a Time... Storytelling for B2B MarketersGreat consumer brands are great storytellers. Nike tells the story of striving to overcome our limitations and laziness. Harley...
Shining Service: 7 Lessons on Customer Service in 7 minutesI have always believed that every conversation is a learning experience and every person is a teacher. My shoeshine experience today at...